PRIVACY POLICY
Last Updated: August 2025
1. Introduction
Slades & Parsons recognises the importance of protecting your personal information.
We are committed to handling your personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and store your personal
information, and how you can access and correct it.
2. What Information We Collect
The types of personal information we may collect include:
• Your name, address, telephone number, and email address
• Identification documents (e.g. Driver’s license, Centrelink reference)
• Financial and billing details
• Information relevant to your legal matter, which may include sensitive
information such as criminal history or health information
• Information submitted through our website contact forms
• Technical data when you use our website, such as your IP address, browser type,
and website usage data (via cookies and Google Analytics)
3. How We Collect Information
We collect personal information:
• Directly from you, when you contact us or engage our services
• Through our website contact forms and communications with our staff
• From third parties such as barristers, expert witnesses, investigators,
government agencies, courts, and opposing parties
• Automatically through our website via cookies, tracking technologies, and
Google Analytics
4. Why We Collect and Use Information
We use your personal information to:
• Provide you with legal advice and representation
• Communicate with you about your matter and our services
• Comply with our legal and regulatory obligations
• Maintain and improve our website and services
• Respond to enquiries and process conflict checks
• Conduct internal administration
5. Disclosure of Personal Information
We may disclose your personal information to:
• Barristers, experts, investigators, and consultants assisting with your matter
• Courts, tribunals, law enforcement agencies, and regulatory bodies
• IT, administrative, and other service providers who support our business
operations
• Overseas recipients, where necessary for your matter (e.g., international counsel
in extradition matters, or where cloud data storage involves overseas servers)
Cross-Border Disclosures: Our cloud service providers, including Amazon Azure and
Microsoft 365, may store data on servers located outside Australia. We take reasonable
steps to ensure these providers comply with applicable privacy standards.
We do not sell personal information.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse,
interference, loss, and unauthorised access, modification, or disclosure. These
measures include:
• Secure servers and firewalls
• Password protection and access controls
• Two-factor authentication (2FA) for system access
• Staff training on privacy and confidentiality
However, no data transmission over the internet or storage system can be guaranteed to
be completely secure.
7. Access and Correction
You have the right to request access to the personal information we hold about you and
to request corrections where you believe it is inaccurate or incomplete. Requests can
be made using the contact details in section 11.
8. Cookies and Website Tracking
Our website uses cookies and Google Analytics to collect information about how
visitors use our site. Cookies help us improve site functionality and the user experience.
You can adjust your browser settings to refuse cookies, but some features of our site
may not function properly without them.
9. Complaints
If you have a concern about how we have handled your personal information, please
contact us (see section 11). We will respond to your complaint within a reasonable
period and in accordance with our obligations under the Privacy Act.
If you are not satisfied with our response, you may lodge a complaint with the Office of
the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available
on our website and will be effective from the date of publication.
11. Contact Us
Slades & Parsons
Level 1, 224 Queen Street, Melbourne VIC 3000
Phone: (03) 9602 3000
Email: reception @slades.com
Website: www.sladesparsons.com.au